800+

Customers

01

Abroad export

1190+

Orders Handled Till Now

210+

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Our Goals

Collections

PalmLeaf Products

CoconutShell Products

SeaShell Products

Ambaikadasal Products

Terracotta Products

Coir Products

Frequently Asked Questions?

Why is my order not showing?

If your most recent order is not showing after successful payment, please be rest assured & try checking the same after 10 minutes. 

If you still face the issue, then kindly contact kraftkesari support team via the following link contactkraftkesari@gmail.com or through our social link(whatsapp)

Can I change or cancel my order?

Sure! You can cancel, or change your order within 8 hours of confirmation. Please contact us with your name and order number at: contactkraftkesari@gmail.com

After 8 hours, your order will have been processed and we won’t be able to make any changes or cancel it.

Are there any cancellation charges?

There are no separate charges for canceling an item or to complete the order.

When will I get my Refund?

You can track the refund status under ‘Orders’ section on our website.In case of cancellation before the order is shipped, we process the refund within 24-48 business hours in the source account.For the order that is already shipped, refund will be processed within 2-3 business days in the source account once it gets returned and verified at the warehouse.

My order has been dispatched, can I track it?

Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 24 hours for shipping activity to update.

Have your tracking number to hand? You can track your order's status here.

Can I return my items?

If you received faulty goods, simply email our customer support team at contactkraftkesari@gmail.com. Please include the email address associated with the order and describe the issue, include photos if possible. We always aim to respond in 3 days or less!

What methods of payment do you take?

We accept ALL major credit cards, Debit card,UPI

All payments are securely processed with 128-bit encryption.

Stories

Ambaikadasal story

Ambaikadasal toy makng

Ambasamudram is a town in Tirunelveli District, Tamilnadu, India. Experts say the history of ambasamudram toys can be traced back to at least 300 years. Ambasamudram Bharani Mara Varna Kadasal Artisans’ Welfare Association has applied for a Geographical Indication (GI) tag for Ambasamudram Choppu Saamaan (wooden toys).
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Artisans-friendly Ganesha

Clay ganesha making

Lord Ganesha is considered the God of beginnings and the patron of arts and sciences. It is also believed that worshipping Lord Ganesha brings good luck and intellect and removes all the obstacles from life. But is an absolute truth that Lord Ganesha is the remover of obstacles from the life of the rural artisans.
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